What's new in KudosCRM.

Find, install and manage apps from inside KudosCRM. Before you allow an app, you see exactly what it can read and write. One Manage page lets you set it up, follow its activity, change its access, pause it or remove it — and calls, texts and voicemails from connected phone apps land on the timeline, named by the app.

Any workspace admin can now become a developer: create apps with OAuth sign-in and scoped access, subscribe to signed webhooks across the event catalog, try them in test workspaces, and follow the published developer docs. Scoped API tokens and webhooks with test sends, delivery history and one-click resend come to every workspace. Submitting apps for Marketplace listing opens soon.

Sign in to KudosCRM from Claude, ChatGPT, Cursor or VS Code with your own account — no tokens to copy. Your AI tool can look up and update records with 76 tools, and admins can switch access off or make it read-only.

Industry project templates with phases and approval gates, a My work page, a Timeline with critical path and baseline, risks and issues, status updates, timesheets, change requests, a request intake, and a client page to share progress.

Visitors hear that a teammate is available only when someone on shift for that inbox is actually in. Set shift hours for a team or a person, and chats are released when a shift ends.

Confirmations, invitations, reminders and reschedule emails now show the time in each guest's timezone, with a clear label like EST — and your own alert adds their time next to yours.

Ask Kudos AI from any page — "won deals by owner this quarter" — and get the same chart your Reports page would draw, with the exact dates spelled out, a table view, and one click to add it to a dashboard.

A full-screen form builder with steps, show-when logic, styling, preview and publish-when-ready; a Submissions & insights tab with conversion by day; and a guided wizard to connect forms already on your own site, with a test mode.

Every report card now draws its own live chart and shows the change against the previous period, and new Growth reports cover leads, lead conversion, capture and outreach.

Lead and deal scores show their grade and the reasons behind them on lists, My queue and the board — and the Command Center flags what moved unusually this week, with a Why? that explains it.

New email arrives sorted into Sales, Support or Noise, so the messages that matter come first. Move any conversation with one click, and undo it just as fast.

The chat opens on its own when your team or the AI Agent replies, you get a nudge when a returning visitor is back, and conversations export from the queue — all of them or just a filtered set.

Refer teams or set KudosCRM up for your clients and earn 20% to 30% of every payment they make in their first 12 months — with a partner portal, custom referral links, and tracking from click to signup to paid.

Join is front and centre before and during the call, "Did this meeting happen?" takes over afterwards, and the time, status and countdown sit together at the top.

Bulk actions on Companies, contact exports over 10,000 rows that finish in the background, and field types you can change with a preview first — and change back for 30 days.

Every setting on one screen with each page's status, a redesigned Notification preferences page where you choose how often notification emails arrive, and an audit log that leads with security alerts and the event stream.

A new section for outbound: email and SMS sequences with A/B variants, sending windows in each contact's own timezone, holiday calendars, and a Results view by sequence, channel, and rep.

A weekly pipeline brief, meeting notes that become tasks, drafts in your brand voice, and AI-suggested openers that a person approves before anything sends.

Every conversation gets an owner and join rules, and every visitor a numbered identity — so nothing is answered twice, and nothing is dropped.

Warmth and last-touch on deals and contacts, so the relationships going quiet surface before they slip.

A redesigned five-screen onboarding that sets up your workspace, starter pipeline, and how to reach you in one pass — and routing rules that deliver new leads straight into a chosen pipeline stage.

The chat widget answers from your help content, knows when to hand a conversation to the team, and can be switched on or off — visitors can opt out too.

14-day trials, in-place plan changes, receipts, refund requests, and clean handling of failed payments.

Conversation transcripts, typing and presence, replies by email from any channel, and macros for the answers you give every day.

One rule engine routes every form, chat, and webhook lead to the right owner the moment it arrives.

A dedicated security pass across the product: authenticated file downloads, stricter record visibility, rate limits, and upload guards.

Close reasons on every won or lost deal, and an activity view that shows what each rep actually did, not just what changed.

A dedupe matcher on every write path — imports, forms, integrations — plus merge tooling for when two records turn out to be one.

Shape the CRM to your process with custom fields and objects across contacts, deals, leads, and more.

KudosCRM moved to its production home at app.kudoscrm.com, with a hardened deploy pipeline behind it.

Booking pages with Zoom and Microsoft Teams links, per-event confirmation controls, and hardened availability.

Build a quote from your product catalog, send it, and convert a won quote into an order — all on the deal.

Capture leads with embeddable and inbound forms that map straight onto your pipeline, with source attribution.

The workflow engine rewritten for reliability and real-time triggers — the foundation today's automation builder sits on.

A faster, more premium workspace and the new KudosCRM identity across the product.

Connect your inbox and chat over secure OAuth, with email and notifications flowing onto the right records.

Turn a won deal into a delivery project with tasks, members, files, and comments — in the same workspace.